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home/Knowledge Base/DNA/Network/Sales Order Processing/How do I cancel a sales order?
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How do I cancel a sales order?

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Navigate to Network⇒Sales Order Processing⇒Sales Order

 

This shows the Sales Order List with the most recently created at the top

Double click on the Order to be cancelled

Click the Cancel button, a prompt will then appear asking if all associated jobs are to be cancelled, click yes and then Close

The order is now cancelled and shows in the Order List with status amended accordingly

 

 

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