Order Acknowledgement

Customers can be setup with a default of all orders to be acknowledged, this is activated in the Customer database.  Open Customers, use the  looking glass button to open the customer database, select customer.

To activate the window use the edit button , tick the Always Acknowledge Orders tick box, save the changes using the save button

Open Works Orders

Create a new works order as per previous sections either using Standard or Quick works orders.

Customers with the default of Always Acknowledge Orders will now have  under the customer detail.

Click on this button to open the Select Works Orders for Printing window, highlight all orders to be printed, select Print Selected.

Print preview of the Order Acknowledgement will be displayed, select the print icon to print or close to activate the email prompt.

The following popup will appear to mark all printed works orders as acknowledged, select Yes, then exit the window