Supplier Performance

According to ISO, the term performance refers to a measurable result.  It refers to the measurable results that activities, processes, products, services, systems and organisations are able to achieve.  Whenever they perform well it means that acceptable results are being achieved and whenever they perform poorly, unacceptable results are achieved.

ISO 9000 2015 Definitions in Plain English

Creating a supplier performance record

Select + to create a new supplier performance record, the next available number will be displayed.  The date raised will be automatically populated.

Select a procedure from the drop down menu.

Use the Get/Change Purchase Order Data button to open the purchase order picking list.

All the purchase order detail will populate the record.

Quantities

The quantities from the order will populate the Ordered and Received fields.  If the record is related to the items not passing inspection the value can be added in the Passed Inspection field and using the calculate button a percentage passed will appear.

Deliveries

Requested and delivered date will be populated automatically from the detail on the purchase order.  However, if these dates need to be adjusted use the date picker.

Rating

As an internal process the organisation can manually input a rating of performance.

Notes

Supporting notes can be added to the notes field.

Double click with the field to open the rich text window where text can be formatted.

To attach any documents use the insert file button

Next Activity Date – enter the next activity date if this record needs to be followed up.  A notifier will be created for future reference.  The following popups will appear confirmed the creation of the notifier.  Text can be overwritten to suit the organisation requirement.

To save the record select